Supermarket ERP and POS
Supermarket POS and inventory, connected to the back office.
Keep customer transactions, stock, purchasing, and finance in the same business platform. Evaluate Tellency for grocery and supermarket workflows including checkout, returns, batch expiry, loyalty, gift cards, and multi-location stock movement.
By the Tellency team · Updated
Start with a real store day, not just a till demo
A supermarket evaluation should show the work before and after checkout. Start with receiving goods from a supplier, follow them into available stock, sell them, and inspect the customer and financial records. Include a return, a price or promotion question, and the end-of-shift review.
Tellency connects retail POS with inventory, purchasing, customer accounts, and finance. Ask the team to demonstrate a representative store process, identify the required integrations, and confirm the controls needed by cashiers, supervisors, stock staff, and accounting.
- Receive a purchase and check the resulting stock record.
- Sell representative products and test a return or correction.
- Review cashier access, supervisor controls, and the shift process.
- Trace the sale and stock movement into the financial reports.
Monitor batches and stock approaching expiry
For products managed by lot or batch, the stock record should support an operational decision: which goods are available, which are expired, and which need attention soon. Tellency includes expiry monitoring that identifies expired and near-expiry stock and can issue in-app notifications.
Optional expiry email alerts depend on the configured recipients and email service. Use real product examples during the evaluation to confirm how dates are captured, how batch quantities are recorded, and how staff handle discounting, supplier returns, or write-offs. An alert is the starting signal for a controlled stock decision.
Control transfers between stores and warehouses
A transfer is more than reducing one location and increasing another. Tellency provides approval, shipping, receiving, and posting stages for stock-transfer orders. The record trail helps teams understand what has been authorised, what is moving, and what the receiving location has accepted.
Test a transfer with a quantity difference or a partial receipt. Confirm which users can approve, ship, receive, and inspect the movement. Have finance review how the transaction appears in the agreed reports rather than assuming the operational status proves the accounting treatment.
Keep loyalty, gift cards, and customer payments connected
Tellency includes loyalty-card and reward-transaction workflows as well as gift-card issuance, redemption, and reversal handling. These capabilities let you evaluate the ongoing customer relationship alongside the sale.
Where layaway is relevant to your product mix, the platform also includes reservation, deposit, payment, completion, and cancellation workflows. Confirm the proposed tender, balance, refund, and accounting rules before adopting them. Not every supermarket needs every feature; choose the capabilities that match how you trade.
- Demonstrate a loyalty transaction and inspect the customer record.
- Issue and redeem a gift card, then test a related return or void.
- Define who can adjust customer balances or approve exceptions.
- Confirm the reports used to reconcile tenders and customer liabilities.
Connect suppliers and purchasing to store operations
Use supplier and purchase records to connect replenishment work to the stock and financial record. During discovery, show how your team orders goods, receives partial deliveries, handles supplier discrepancies, and reconciles invoices.
Bring product units, identifiers, locations, and the reports used by purchasing and finance. If another ordering, commerce, payment, or delivery platform remains, specify the integration scope and ownership. A claim that systems are connected is useful only when the actual data flow and failure handling are agreed.
A named supermarket client
Ajwa Cash and Carry is a Tellency retail supermarket client. Its inclusion identifies the customer relationship; it does not imply a measured sales uplift, savings figure, or use of every feature described on this page.
Explore the customer list and the actual supermarket website. During your own evaluation, ask to see the configuration and workflows relevant to your store operation.
Plan the store rollout and total cost
Platform pricing starts at $79 USD per user per month. Confirm the users, locations, modules, device and hardware requirements, configuration, deployment, migration, support, and any usage charges in your proposal. Ask which peripherals and payment integrations are supported in your specific environment.
Tellency typically plans around eight weeks for implementation, with the schedule agreed after discovery. Prepare product records, opening stock, supplier and customer balances, staff roles, and test transactions before cut-over. A store rollout needs a clear support process for the first trading days.
Plan the configuration your team needs
Does Tellency include supermarket inventory and POS?
Tellency connects retail POS with inventory, purchasing, customers, and finance. Evaluate your checkout, receiving, return, transfer, and reporting requirements in a tailored demo.
Can it track near-expiry products?
Lot and batch expiry monitoring is implemented, including in-app notifications and optional email alerts when configured. Validate date capture, batch quantities, and the stock actions needed by your team.
Are payment devices and scales included?
Hardware and integration requirements are part of discovery. Confirm the exact devices, payment providers, configuration, and any additional costs before committing.
Can Canadian or US supermarkets evaluate Tellency?
Yes. Bring your locations, product units, currencies, tax workflows, payment providers, and reporting requirements. Jurisdiction-specific and hardware requirements must be confirmed in the implementation scope.
Evaluate Tellency against your own workflows.
Bring your current systems, user count, and operating requirements. We’ll discuss the fit, migration scope, deployment, and total cost.
Book a personalised demo