Connected agents across ERP modules
01Tellency’s agent architecture combines a registry of business actions with tools for exposed business entities. An agent can find records, use required inputs and request actions across connected modules. Cross-functional work can span finance, sales, procurement, inventory, manufacturing, CRM and people. The available tools and permitted execution depend on the agent’s role, configured access and enabled workflows.
Create documents and move work forward
02The action catalogue includes purchase-order creation, purchase invoices, goods receipts, sales orders, sales invoices, quotations and customer records. These are concrete business operations, not just generated text. Bring a representative request and ask the team to demonstrate the selected action, required fields, document status and result in your proposed configuration.
An illustrative purchasing workflow
03For example, ask an agent to look up a supplier and prepare a purchase order for specified products, quantities and prices. Review how the agent resolves records, handles missing information and creates the document. Where approval is required, inspect the pending request, decision and resulting action. This is a demonstration scenario, not a claim about a named customer’s results or a promise of unattended purchasing.
A sales and finance demonstration
04Start with an anonymized customer and an agreed commercial request. Demonstrate a supported customer lookup, quotation, sales order or invoice action, then inspect the resulting record and approval state. Confirm which actions are separate steps and which handoffs your proposed workflow supports. This gives sales and finance teams a concrete way to evaluate agent-assisted work without assuming that one request automatically completes the entire order-to-cash cycle.
Tellency within the Aiinak productivity bundle
05Aiinak Inc is the company behind Tellency. Alongside ERP and CRM, Aiinak offers a broader productivity workspace with AI employees, Mail, Meetings, Drive and Recruit. Evaluate the applications your team needs together: which records each application owns, how identity and access work, and which integrations are demonstrated. Confirm the included applications, users, services and usage in the proposal; Tellency’s starting platform rate does not establish the price of every Aiinak product.
Permissions follow the work
06Agent actions are governed by declared ERP permissions and execution controls. Department-specific agents can have different module access from cross-functional agents. Configure access around actual responsibilities: the ability to find a document should not be treated as permission to approve or post it. Test a permitted action and a refused action using the intended agent role.
Approvals and execution records
07Tellency includes approval handling and action logs in the agent execution path. Review which actions run directly, which require approval and how document-level workflows apply. Inspect the actor, inputs, status and outcome available for review. Ask how failures, rejected requests and corrections are handled before relying on an automated process.
Scope each workflow before rollout
08Cross-module architecture does not mean every agent can perform every action without restrictions. Some business entities are intentionally excluded from agent exposure, and supported operations retain their own workflow requirements. Agree the enabled actions, integrations, approvals and acceptance criteria for your deployment. Specialist industry controls and external services require their own demonstration.
Evaluate an AI-native NetSuite competitor
09Tellency is a direct ERP and CRM competitor to Oracle NetSuite. Compare the required records, workflows, agent actions, controls, deployment and total cost using the same acceptance scenarios. Platform pricing starts at $79 USD per user per month; implementation, integrations, support and AI usage are confirmed in the proposal. Managed cloud and self-hosted options are available. Around eight weeks is a planning reference, with the actual schedule agreed from scope and readiness.